|
"It's a fantastic forum for gaining extra business and increasing capacity and it has definitely helped us increase profits and reduce costs, for us it's a no-brainer in that department."
With a varied but mainly industrial customer base Planet Logistics can deliver whatever the client wishes, from aviation parts to window frames and spares.
Courier Exchange enables them to accept jobs which if they were not part of a trading network they would almost certainly have to refuse.
The Exchange also offers peace of mind with David knowing he is calling on a collection of vetted, reputable drivers and companies.
As David explained: "We can now collect a consignment from Manchester for one of our Gloucester-based customers and deliver it to Ipswich because we can tap into availability on Courier Exchange."
"We have the satisfaction of knowing the fellow members have been checked out by Courier Exchange so that is a big relief."
"And you can build up relationships. We have formed some great partnerships and people have become friends, it's become a community as well as a business tool."
Crucially for Planet Logistics, as with many member firms, Courier Exchange has allowed them to weather the recession while still retaining the ability to offer capacity should extra customers come calling.
David said: "Courier Exchange has evolved and developed and we would like to think we have developed and moved forward too with its assistance."
"It's been a tough time for everyone over the last 18 months but being part of the Courier Exchange has certainly helped us to continue to service our customers in the manner they expect and deserve."
"I'd say we cannot thank Courier Exchange enough, we are looking forward to the next ten years." |