Courier companies should 'get out there' during mail strike
Date: 05 October 2007
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The latest round of postal strikes may be bad news for many businesses, but it is a boon for courier companies.
Speaking to the BBC, Robin Mackintosh of Maidenhead courier firm Fast Lane International said that industrial action at Royal Mail is good news for his business and other couriers.
"It's beneficial to the courier trade in general when there's a postal strike and we as a company gain long-term business from that situation," he said.
"It's clearly beneficial to us but chaotic for everyone else. Without taking a swipe at Royal Mail, when people see the benefits they reap from speed, trackability and value for money then they often use our services again."
He said his firm would enjoy a 60 per cent increase in inquiries each day, as businesses look to ensure their post gets through.
A British Chamber of Commerce spokesman gave out the same message.
"Businesses need to get cheques out in the post. What solutions have they got? This is the only solution for the next few days," he said.
"Our advice to courier firms is to get out there, because you're knocking on open doors."
The current dispute at Royal Mail is over pay, pensions and proposed business changes. The Communications Workers Union is worried that the changes "will actually take the service backwards".
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