KKM Deliveries - Case Study

COURIER EXCHANGE HELPS PORTSMOUTH BASED KKM DELIVERIES TO DELIVER ANYTHING FROM DEAD ANIMALS FOR AUTOPSIES TO CANS OF DR. PEPPER!

 

IT'S the speed and flexibility of Courier Exchange  which impresses bosses at express delivery firm, KKM Deliveries.

Which is why the Portsmouth based company is still  with the online logistics information trading hub a decade after joining.

KKM was among the first courier businesses to sign up  to the Exchange when it was established in 2000.

Co-owner, Kevin Matchan, recalls the system was  recommended to them and with potential benefits such as increased work and  improved profit margins, KKM were keen to test it out.

Ten years on and sameday specialists KKM remain  satisfied members.
Kevin said: "Courier Exchange has allowed us to keep our  business going, to grow and to meet customer demands."

"I know if we cannot cover a job which comes in at  short notice we can put it on the Exchange and ensure it gets done."

"For example we might get a call about delivering  goods from Manchester to Blackpool with a really tight deadline."

"If we are not able to manage it I can input the  details on the Exchange and within minutes we can get back quotes for another  vehicle and driver to do the job. It's great to be able to have that  flexibility and retain good customer service."

With 12 vehicles ranging from small vans to sprinters  KKM have a diverse client base and deliver a huge variety of items.

Anything and everything really does apply to KKM, as  Kevin explained:
"We've had all sorts, from dead animals going to a vet  for autopsies, to a single can of Dr Pepper soft drink needed for a  photo-shoot."

"If it needs moving fast, we can move it."

It's this diversity which marries perfectly with  Courier Exchange, now the world's largest trading hub for the sameday courier  and express freight industry.

Kevin can scan the Exchange if KKM has vehicles spare  and tap into available work, ensuring vans do not sit idle.

And he has the peace of mind that all members are  vetted and approved and operators can post and review feedback on performance  and payment.

"It's good to know you are dealing with reputable people," said Kevin.